Abstract

This is a seven part publication jointly released by the Lowitja Institute and Flinders University assessing the journeys of Aboriginal people through Australian healthcare systems. The case studies include Rural and Remote Sites Case Studies, City Sites Case Studies, Cardiac Case Studies, Maternity Case Studies, and Renal Case Studies.

Access the Lowitja Institute copy of this publication

Study Report

This Study Report summarises the activities, findings and challenges of the Improving Aboriginal Patient Journeys (IAPJ) study, which is Stage 3 of the Managing Two Worlds Together project. The aim of the IAPJ study was to develop, refine and evaluate a set of Aboriginal patient  journey mapping tools for use in quality improvement and education. A collaborative approach to knowledge exchange was used, with the research team working with staff and managers from a range of health settings in South Australia and the Northern Territory. Together they explored how the tools could be adapted and used to make real improvements in communication, coordination and collaboration within and across a diverse range of patient journeys.

Workbook

The tools contained in this Workbook are an outcome of the Improving Aboriginal Patient Journeys (IAPJ) study, Stage 3 of the Managing Two Worlds Together project. Many Aboriginal care journeys are complex, challenging and overwhelming – not only for the person experiencing the journey but also for their family and the staff members supporting them within and across various health and support services. Thus, the aim of the IAPJ study was to develop, refine and evaluate a set of Aboriginal patient journey mapping tools for use in quality improvement and education.