The Ministry of Health and the Accident Compensation Corporation (ACC) have identifi ed addressing the poor health status of Māori as being of the highest priority (ACC 2005; Ministry of Health 2005). While Māori have lower life expectancy, greater morbidity and higher rates of disability, they have less access to health and rehabilitation services than do non-Māori. The perceptions of Māori consumers can contribute to understanding how the health system is or is not facilitating their access to health care. The present study explored these perceptions.